Knowledge Base
Our blog, guides to the app, help with linking your bank, what’s new in Worthberry, and answers to the questions we hear most.
Blog
What we’re building, why, and what we’ve learnt about money along the way.
How-to guides
Step-by-step help with the app, from your first dashboard to your first goal.
Bank syncing
How linking works, what to do when a connection stops, and importing statements instead.
Questions, answered
Can’t find what you’re after? Email hello@worthberry.co.
How much does Worthberry cost?
It's free during the private beta. After launch there are four plans: Seedling is free (with ads), and Sprout, Ripe and Harvest are paid plans, with one month free when you pay yearly. Depending on your country, the prices will be different. Beta members hear first, and nobody is charged without agreeing to it. See pricing.
Why are there ads on the free plan, and what do advertisers see?
Ads pay for the free plan. They come from partners we work with directly, not from an ad network, and they're picked by the section of the app you're on, never by your balances or transactions. Advertisers see only how many times their ad was shown and clicked. They never see who you are or anything about your money. Paid plans have no ads.
Which banks work, and is it safe to link them?
That depends on your country, because each country connects banks differently. Worthberry is live in New Zealand: the New Zealand FAQ covers its banks, security, data storage and prices. Everywhere else, join the waitlist and we'll tell you when Worthberry reaches you, and how it works there.
Is this financial advice?
No. Worthberry shows information about your money so you can understand it. It doesn't recommend what to do. For advice, talk to a licensed financial adviser.
Is there an app?
Worthberry works in any browser and adds to your phone's home screen like an app. App Store and Google Play versions come after the beta.
When do I get in?
We're inviting people in small groups so we can listen closely. Worthberry is live in New Zealand. Elsewhere, join the waitlist for your country and we'll email you when it reaches you.
How do I get help, and how fast will you reply?
Use Contact support (the speech bubble at the top of the app), or email hello@worthberry.co. You get a ticket ID straight away, and a real person from the Worthberry team gets back to you within 48 hours, usually sooner.
Can I delete everything?
Yes. Deleting your account removes your data straight away and withdraws Worthberry's access to your banks. You can export it all first.